This week in dystopian nightmares: Bank of America is locking customers out of their accounts after demanding proof of U.S. citizenship.
Saeed Moshfegh, an Iranian Ph.D candidate at the University of Miami, had been studying legally in the U.S. for seven years when Bank of America froze his account over concerns about his immigration status.
According to a report by the Miami Herald, the company required Moshfegh to provide proof of legal residency every six months to continue to use his Bank of America account, which he begrudgingly did. But last month the bank refused to accept Moshfegh’s paperwork, which he claims was correct given his status as an active student enrolled in a U.S. university.
“This bank doesn’t know how the immigration system works, so they didn’t accept my document,” Moshfegh told the Miami Herald in an interview. Moshfegh’s accounts were frozen and his funds were inaccessible, regardless of the fact that he was a legal U.S. resident and had even recently married an American. After multiple conversations with Bank of America employees, Moshfegh was allowed to withdraw his money, but the account was shuttered.
He’s far from alone. Multiple U.S. citizens have reported experiencing similar treatment from Bank of America.
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If Bank of America thinks you’re not a U.S. citizen, say goodbye to your bank account